As an event staffing company, we get to see a lot of the "behind-the-scenes" set up and breakdown aspects of an event. Whether it's setting up the decor, flowers, rentals, tables /chairs, catering, buffet tables, linens and - well - you get the picture! - this perspective is what keeps us intrigued and feeling connected to the event planning overall. We recently had the pleasure of seeing Union West, a beautiful and expansive 18,000 SF (!) event space situated between Chelsea and Hudson Yards in New York City, during a detailed set up.
Types of staff that we find helpful when setting up and breaking down an event are:
Porters: This staff member is typically responsible for rental organization, sanitation,
cleaning and / or restocking restroom amenities.
Servers: When booking servers, it's usually helpful to have them arrive 1-2 hours prior to the event, depending on the size and type of event, to assist with fine tuning of the preparation details, such as finessing the place settings, organizing the back up beverage stations, and reviewing the floorplan and role duties, just to name a few tasks.
Bar Captains / Bartenders / Bar Backs: Setting up is essential for the success of the bar throughout the night; during the preparation time, the bar team will make sure there is plenty of product, glassware, ice, napkins/coasters and garnish - and be ready to roll as soon as service begins.
Coat Check: Coat check set up involves making sure that there are plenty of coat check tickets, hangers and rack are ready as soon as the guests are due to arrive - along with a plan among staff for how the flow of checking will go.
...just to name of few of our event staff roles...
We also found this guide to setting up and breaking down a wedding from A Practical Wedding very informative.
From beginning to end, we are always thrilled to have our staff to be part of the event!
When it comes to spreading brand awareness, street teams and brand ambassadors are THE go-to for reaching a wide audience. Our New York City promotional staff covered some solid ground while they worked throughout the midtown Manhattan area sharing the benefits (and samples!) of a new cosmetics product. Sounds like a good day to us!
We are seeing a myriad of 2019 wedding trends so far and we're loving them! It seems that they are a combination of tried and true - and the truly unique.
A few of our current faves:
It was a wonderful week of Valentine's and lively events! On Tuesday, we were thrilled for our event staff to participate in the Rumi Event Space Open House in the always exciting neighborhood of Chelsea in New York City. Firstly, the space itself is an expansive modern 9,000+ square foot venue which can accommodate anywhere from 100 to 600+ guests. Combined with an amazing sound system, stage, dance floor, and built-in bars, Rumi is the ultimate location for Mitzvahs, Fundraisers, Fashion Shows, or any event which calls for a solid location in the heart of Manhattan!
Our Bartenders, Servers and Room Attendants covered their stations always with a smile and helping hand - to ensure guests were well taken care of.
We were also ecstatic to share the evening with our fellow sponsor vendors who made the night one for the books. Cheers to you all as well - as we feel like we're in very good event professional company! Hope to see you again very soon!
Broadway Party Rentals
Toi et Moi Events
Adam Leffel Productions
Wafels & Dinges
Spot Dessert Bar
This week we had the pleasure of attending New York City's Metropolitan Pavilion's reception featuring the Earth Day Network (EarthDay.org) and showcasing the venue's new floor, A/V, sound and lighting installations, and other enhancements - all while thoroughly enjoying the delicious catered food and beverage provided by Sterling Affair and Great Performances. It was an evening filled with reconnecting with fellow event industry colleagues and partaking in the festive sights, sounds and culinary experiences. Thank you Met Pav!
When planning for a trade show, you may be considering who will best represent your company or brand. A strong front-line is essential to your success at the show. Whether it's staff for registration, greeting, promotional, hosting, brand ambassadors, or table staff, you will want to keep these general trade show tips in mind to ensure that you have effective staff members on your team:
1) Good attitude: This one usually goes without saying, but you will want to put your friendliest and most effective greeters at the forefront of your exhibit environment. Equip them with key communication points to entice attendees to learn more about your company or product.
2) Be aware of positive and negative body language: Trade show staffers should not have their arms crossed and their backs turned toward the aisle. Staffers should smile, make eye contact, and look like they want to hear what attendees have to say. Don't stand in a rigid posture or talk in closed circles with other staffers; if speaking with colleagues, make sure all are turned toward the aisle to keep an eye on the passing foot traffic and engage at a moment's notice.
3) Reinforce trade show-behavior don'ts: e.g., no eating, drinking, chewing gum, talking on cellphones, checking email, reading, etc. Utilize standard customer service protocol to maintain a welcoming and inviting tone.
Servers / Waitstaff • Event Cooks / Back of House
Bartenders • Coat Check • Registration • Customer Service
Catering Captains • Event Coordinators • Greeters / Guest Services
Sanit / Porter • Bathroom Attendants • Promotional Models
Brand Ambassadors • Trade Show / Street Fair / Festival / Kiosk Staff
Street Teams • Supplemental Staff for Bars & Restaurants
Permanent Hospitality Placement • Human Resources Solutions
~ Positively Professionally Staff For Any Event ~
Serving the Southern Arizona / Tucson / Phoenix areas, including Sahuarita,
Sierra Vista, Nogales, Benson, Green Valley, Casa Grande, Tubac, Marana,
Oro Valley and Vail.
Contact us for a quick quote!
email@example.com or 520-329-0693
5 Tips When Hiring Event Staff
Understand the Regulations
In a broad sense, the goal is to make sure you know, generally speaking, the regulations and legalities around hiring staff. If you plan on hiring individuals, make sure you sign a contract with each person. If you’re planning a destination event, get familiar with local rules and regulations that pertain to hiring event staff. Alternatively, you can sign a contract with an event staffing company, such as Tapuz, Inc., We can help you understand the regulations and rules a little bit better. Either way, signing contracts is crucial if you want to make stay legal during the event planning process.
What’s the Budget?
Do some research to get an idea of how staff costs are calculated to figure out the best budget you need for staffing. Keeping the budget slightly flexible will ensure you can still deliver on the event, regardless of how the event goes, from planning, to execution, to day-of.
Qualifications and Expectations
When you’re hiring event staff, you will want to make sure their qualifications meet what your clients' expectations. Has the prospective staff member worked events like yours? Do they have the certifications needed in order to do certain tasks that the job requires? The best option is to have the right expectation based on the service you choose.
Contact us today for a quote!
firstname.lastname@example.org or 520-329-0693
It's been an eventful year for us at Tapuz NYC! From staffing both corporate and social events throughout all of the New York City 5 boroughs, Long Island, New Jersey and Connecticut, we have had the opportunity to work with some amazing people and for that we are truly grateful. Today we toast to our family, friends, clients and colleagues - thank you for a wonderful #2018 and looking forward to a fantastic #2019! Wishing you safe, happy & healthy #NewYear! #HappyNewYear2019
Our Street Team Brand Ambassador Promotional Staff out and about throughout the Midtown New York City, Rockefeller Center Christmas Tree area is a surefire way to get the word out on the street about a new brand - or just share some holiday cheer! Either way - count us in!
For a Southern Arizona holiday-season outing that's fun for the entire family, we can't get enough of these beautifully crafted sugar cacti! Check out The Ritz-Carlton resort lobby’s life-size, sugary sweet, giant edible cactus garden created with vibrant and flavorful fondant by a team of ten Ritz-Carlton culinarians, collaborating in sweet tribute to the inspiring flora and fauna of Southern Arizona's Dove Mountain region. This is the perfect little change of pace from the holiday parties and events that may be the mainstay during this time of year.
Open 24 hours. Until Dec. 27. Free.
The Ritz-Carlton, Dove Mountain
15000 N. Secret Springs Drive
For more information, check out Tucson.com and http://www.ritzcarlton.com.
Photo credit: Tucson.com
It was our great pleasure to be included among fellow event industry sponsors for the Exclusive Preview of The Loft at BentoClub Hudson this week presented in partnership with Hudson and Nine -- with the always amazing catering by Cloud Catering, refreshments by Absolut Elyx, production by Canal Sound & Light, design by Petal Design Studio, and rentals by Something Different Party Rental. With our event staff manning various areas throughout the venue, such as coat check, front doors, and elevator operations, we were happy to support the opening of this beautifully unique event space in the effervescent Meatpacking / West Greenwich Village area of New York City. Cheers to a fantastic launch and to many more events to come!
As we enter into the holiday season, and in honor this Tuesday's #WorldKindnessDay, we just wanted to share a few quick tips and reminders on how to have a peaceful interactions with each other, especially when it comes to the workplace.
We know that during work, especially in the hospitality industry, the environment can be fast-paced - and clients and managers may be hurriedly asking for tasks to be completed, so here are few tips to keep in mind:
1) Avoid making accusations and work to keep your tone neutral. In many cases, people do not realize they have caused offense when conflicts arise. Apologize for any part you may have played in the situation. If both parties understand the goals, it is easier for everyone to work toward common ground.
2) Avoid the conflict altogether. It’s always best to address a conflict sooner rather than later. This helps to avoid excess tension that can build up over time. Start by asking nicely if you don’t understand why someone has behaved a certain way or if they can change their behavior.
3) If needing to vent, please do so AWAY from the workplace. When you're clashing with someone at work, venting to a friend during a shift may feel satisfying in the moment — but workplace gossip has the potential to backfire very quickly. First of all, there are ears everywhere, and you will look unprofessional if anyone over-hears you badmouthing a colleague. Secondly, it's unfair to the person you're having conflict with, because everyone still has to work together. PLUS, who wants a reputation as the person at work who talks trash about everyone else? We all need to vent after a tough work day, but when the problem is a colleague conflict, try to call a friend or family member once you're home instead of letting off steam in the break room. If you are having trouble resolving a conflict and it has gone on for some time, consider contacting a manager to help dissolve some of the tension.
Cheers to a festive season ahead!
As a feedback-based company, our clients' experience and comments are what drive us to provide the very best event staffing possible. Thanks to reviews like this one, we are motivated to continue offering top-notch service staff for events throughout the New York City/NJ/CT tri-state area! Thanks, Jennifer S! Your review really made our day!
Check out Jennifer S.'s review of Tapuz on @yelp!
It was a night for the event industry books - and we were thrilled be a part of it! Our friends at Union West Events were celebrating the launch of their expansive 18,000 Square Foot (!) event space in West Chelsea, New York City. A bevy of premier vendors, such as caterers, decor, entertainment, and audio/visual companies, created a glorious night of mischief and fun. It was a great way to kick off Halloween - and the new venue! Our staff managed the coat check, bathroom attending, and registration, to ensure that these areas were covered for the evening.
Cheers to fellow event vendors:
Something Different Party Rental
Red Bliss Design
Pinch Food Design
Designer 8 Furniture
From The Source
Alpine Creative Group
Phillip VN Photography
Spring 44 Distilling
Okamoto Custom Ice
A smile makes all the difference! Be kind to yourself and each other. Bringing a positive attitude to the workplace is the perfect start to having a great shift!
Some quick reminders on how to easily bring more kindness to the workplace.
1) Lead by example
2) Put an end to petty criticism
3 ) Recognize one another's strengths, not weaknesses
Read more suggestions here...
Our service staff spent this past weekend serving up delicious catered food and beverage and setting up event furniture, all while enjoying this beautiful Manhattan view from a Long Island City Queens NYC venue...Happy to be an event professional!
The season is here for networking and showcasing the newest products and fashion trends. We recently had the pleasure of attending The Event Planner Expo, which was an awe-inspiring array of the best of what the event industry has to offer. From catering companies to event production teams to new venues, all areas of the field were gloriously represented at the expansive Metropolitan Pavilion in Chelsea, Manhattan.
Just a few skips away in Midtown West and the up-and-coming Hudson Yards neighborhood, our service staff was a part of bridal fashion week at a (gorgeous, may we add...) wedding gown showcase, passing food and beverage goodies throughout the day.
The variety of this industry is endless and we're thrilled to be a part of it!
We were proud, honored, and excited to be a part of the new venue launch of Union Park in the bustling Union Square, New York City! Our Coat Check and Greeter staff assisted guests as they arrived and departed this fabulous event. Fellow sponsors created a wonderful event industry evening - from the catering to decor - that was indeed one for the books! See you next time!...
Atlas Print Solutions
Something Different Party Rental
In the event industry, we all know that feeling before an event - we have a surge of energy - and are reviewing essential details and making sure our personal timeline is on track. We are all hustling to make sure we are in the right place at the right time - and may feel like a meeting might "interrupt" our own plan - but we have found that the meeting is just the right thing to keep everyone on track. An article from CaterSource highlights these points:
WHY HAVE THE PRE-SHIFT?
Sets the tone. Sure, we are throwing a party. We are, however, professionals and because there is food and alcohol doesn’t mean we can throw caution the wind. There are parameters that are not to be breached.
Informs the staff of various important event-specific details such as the menu, timing and responsibilities, safety instructions, and interacting with VIPs.
Provides quick public recognition of staff’s previous outstanding work.
WHAT TO COVER
Interactions with guests:
The six-foot rule: When you are within six feet of a guest, you acknowledge them. Smile and say, “Good evening” or “Hello.” Make the guests feel comfortable. They may also make a request.
Be friendly – not familiar: Refrain from jumping into the guest’s conversations, asking for autographs, or offering your latest screenplay. Avoid any discussion with guests of politics, religion, and also limit conversation to aspects of the event.
Corners and blind spots: Remind staff to call “corner!” when carrying trays or hot pans as they approach.
Potential hazards: Point out low-level lighting, surface transitions, and trip areas such as tapped down cables, water puddles, and stairs.
Read more details in this CaterSource article.
Yes - it was indeed Christmas in September at The Mezzanine event space last night! The expansive and glorious venue hosted an open house to get event planners thinking about where to host upcoming holiday soirees. With their floor-to-ceiling windows, convenient downtown FiDi location, and state-of-the-art kitchen, we're sure it will be a hit with planners and guests alike! Oh - and with delectable bites from Riviera Caterers, we are officially in the mood for the holidays!
When duty calls, we must answer - and if that duty calls for us spending a sunny summertime afternoon in The Hamptons - then so be it! Needless to say, our service staff had a wonderful day at the #JPSummerSoiree at the glorious Judy Pak Studio. Our front-of-house team served up delectable bites by On The Marc Events and made sure all service tasks were covered. Surrounded by elite event industry professionals, this summer celebration was one for the books!
Ice cream: @malai_icecream
Thanks to MEET on Bowery meeting space for a lovely New York City evening last night at their downtown Rosé on the Rooftop event. We had the opportunity to catch up with fellow event professionals and enjoy the beautiful Manhattan skyline view from their private roof garden. Their 7th floor 2,500 square foot penthouse space inside has a loft with large windows, exposed brick walls, stunning wooden ceiling beams - with areas that can be customized for meetings, meals or breakouts. Thanks again MEET on Bowery - looking forward to next time!
Events take meticulous planning and execution to be a complete success - especially when produced on a large scale - and outdoors (!) with various New York City weather issues that may need to be considered. In our opinion, the best way to prepare for these types of events is with the right staff - to bring a positive attitude, strong customer service skills, and endurance to ensure the event is enjoyed by the guests from start to finish!
This week our staff had the pleasure of working on the New York City waterfront, which reminds us of important outdoor event planning tips to keep in mind:
Working in the event and hospitality industry, ensuring that the guests we serve are happy is of utmost importance. All of the events are planned for individuals and groups that will be remembered as a unique experience and an affair to remember. There will always be guests who may not be familiar with the event or venue - so we want to make sure we have as much information as possible and/or know the right person to ask for detailed information to get answers or assistance. We are responsible for contributing to a special experience by making the best impression - by knowing the occasion, the space, menu, product, beverages, etc. Below are our Top 5 Customer Service Tips that we ask all of our service staff to keep in mind when working an event. Whether they are a server, host, brand ambassador, bartender, registration staff, or event cook/culinary staff, these tips are top priority:
Be a Good Listener: Take the time to identify customer/guest needs by asking questions and concentrating on what the customer/guest is really saying. Listen to their words, the tone of voice, body language, and most importantly, how they feel.
Make Customers/Guests Feel Important and Appreciated: Treat them as individuals. Always use their name and find ways to compliment them, but be sincere.
Appreciate the Power of "Yes": Always look for ways to help your customers. When they have a request (as long as it is reasonable) tell them that you can do it.
Give More Than Expected: Since the future of all companies lies in keeping customers happy, think of ways to elevate yourself above the competition. Consider the following:
Body Language Is Key: Be sure that your body language conveys sincerity. Your words and actions should be congruent.
Read more Customer Service Tips here...
Considering Street Team Marketing to help build your business? Now that the warm summer weather is here in New York City, this approach may be just the way to go! For our most recent street team initiative, our staff members were promoting a publication and some fabulous sunglasses right in the heart of Midtown Manhattan - so they were able to catch the attention of both commuters and local New Yorkers.
The American Marketing Association has some great tips on this topic.
When is it time to "hit the streets"?
Street marketing may not be right for every business, but there are a few easy ways to determine if this strategy will benefit your company. Ask yourself the following questions:
How can street marketing help my business grow?
"Grassroots" street marketing efforts offer businesses a unique opportunity – the chance to connect with a targeted audience without relying on a third-party medium, such as Internet ads or television commercials. Businesses can set up a display, marketing table, or banner in a public area where potential customers are congregating.
Check out the American Marketing Association blog here for more helpful info!